Open access information

Legal Aid Commission Open Access Policy

Our Open Access and Freedom of Information policies detail the roles and responsibilities of our staff to meet open access requirements.

Legal Aid Commission Open Access Strategy

The Legal Aid Commission Open Access Strategy outlines our commitment to meeting the requirements of the Act.

Legal Aid Act

Legal Aid ACT is governed by the Legal Aid Act 1977.

Client Service Charter

The service charter is our commitment to promote a just society in the ACT and what you can expect from us. 

Privacy Policy

Our privacy policy sets out how we manage the personal information we collect.

Disclosure Log

Our disclosure log details requests made under the Freedom of Information Act 2016 and promotes transparency by providing public access to released information.

Grants administered by Legal Aid ACT

Grants administered by Legal Aid ACT.

Disability Inclusion Action Plan 2023-2026

Our action plan details how we are making our services more accessible and inclusive for people with disabilities. 

Annual Report 2023-2024

Our annual report provides information about how we work, highlights of the year in review, our funding sources, our in-house practice and how we work with private legal practitioners.

Budget Papers - Budget 2024-25

The 2024-25 Budget is presented in two papers and a series of agency Budget Statements.

General Panel guides

Information and guides for private practitioners on the Legal Aid ACT General Panel. 

Complaints Handling Policy

Our complaints policy details how we respond to complaints professionally, efficiently and impartially. 

Legal Aid Commission (ACT) Enterprise Agreement 2023-2026

Legal Aid Commission (ACT) Enterprise Agreement 2023-2026.

Flexible Working Arrangements

Our policy on supporting flexibility in the workplace for our employees. 

Managing Workload & Job Demands

Our guidelines for supporting our staff’s workload, and prioritising their health and wellbeing.

Bullying & Harassment Policy

Our policy on workplace bullying and harassment.